Return & Refund Policy

Effective Date: July 2026

At Wild Burrow Earthworks, every product is made to order specifically for you. This helps reduce waste and supports a more sustainable production process. We want you to be happy with your purchase, and we’re committed to making things right if there’s an issue.

Returns

Because each item is printed on demand, we do not accept returns or exchanges for:

  • Ordering the wrong size, color, or style

  • Buyer’s remorse

  • Accidental orders

  • Minor variations in color or placement that may occur during the printing process

Please review product descriptions, sizing charts, and order details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

To help us resolve the issue quickly, include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

If the issue is confirmed, we will arrange a replacement or refund at no additional cost.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier and our fulfillment partner to investigate and determine the appropriate resolution.

Refunds

Approved refunds will be issued to the original payment method. Depending on your financial institution, refunds may take several business days to appear after processing.

Order Changes & Cancellations

Orders begin production shortly after they are placed. Because of this, cancellations or changes cannot be guaranteed once an order has entered production.

If you need to modify an order, please contact us as soon as possible after placing it, and we will do our best to assist.

Contact

If you have any questions about your order or need assistance, please contact us:

Wild Burrow Earthworks

Email: wildburrow.earth@gmail.com

We strive to respond to all inquiries within 1–2 business days.

Every Wild Burrow Earthworks product is created specifically for each customer rather than mass-produced. This made-to-order process reduces waste while supporting our commitment to conservation and responsible production. Thank you for supporting a small business dedicated to Florida’s wildlife and native ecosystems.

Wild Burrow Earthworks

Wear the Wild.

Conservation Apparel • Florida Native Plants • Wildlife Storytelling

wildburrow.earth@gmail.com

@wildburrowearthworks